Terms & Conditions

01These terms

These terms apply to all work carried out by Foldscapes, a sole trader business run by Mustafa Haroon from Halifax, West Yorkshire. Accepting a quote means accepting these terms. Where a written quote says something different, the quote wins.

02Quotes and price

Work is quoted as a single fixed price agreed before anything begins, not billed by the hour. A quote is valid for 30 days from the date it is sent.

The price covers what the quote lists. Anything asked for afterwards that is not on that list — extra pages, another round of changes beyond those included, a change of direction after a design has been approved — is quoted separately and is not included.

Property photography is advertised from £150 for a studio or a home with up to 3 bedrooms, plus travel: the first 10 miles from Halifax are free, and further miles are charged by the mile — the travel charge is set out in your quote before you book. Larger or unusual properties, several properties at once and optional edits such as virtual staging or a day-to-dusk edit are priced individually. The final price is agreed before the shoot.

Video editing: a short is a video vertical, up to 60 seconds long, edited from the clips you send to the brief you give me, with captions, music and sound levelled, and colour matched across clips. A single short is £15, or £10 while the introductory price runs — the price in your quote is the one that applies. Standard delivery is within 3 working days of receiving the clips and the brief; express delivery, by the end of the next working day, is £5 more a short. Working days are Monday to Friday, not bank holidays. A round of minor changes after delivery is £5 a short; changes that go beyond the original brief are quoted separately. The monthly plan is £150 a month for up to 12 shorts in each month; it runs month to month, and either of us can end it at the end of any month. Longer videos, other shapes, filming and anything not listed here are quoted separately.

"Your number on the TV" is an optional edit: your phone number — and your logo, if you want it — added to the TV screen in the photographs agreed with you, or to a small sign where there is no TV. With a shoot it costs £25 for up to 3 photographs; more photographs, or photographs you supply yourself, are priced individually. You receive the branded copies of those photographs, and unbranded copies of the same photographs as well if you ask for both when you book. Where they are published is your decision: some booking platforms restrict contact details — Airbnb's rules keep contact with guests on Airbnb until they book, and cover what can be seen in listing photos.

03Deposit and payment

A deposit is payable before work starts, and work is scheduled only once it has cleared. The deposit is set against the total.

The balance is due on completion and before the site is made live or final files are handed over. Invoices are payable within 14 days. Late payment may pause work and may attract statutory interest and costs under the Late Payment of Commercial Debts (Interest) Act 1998 where the client is a business.

04What you supply

Text, images, logins and any brand materials needed are supplied by the client unless the quote says otherwise. Photography and video are supplied by Foldscapes only where they are listed in the quote.

Timescales assume content and feedback arrive when asked for. A project held up waiting on either may be rescheduled around other work, and a project left without a response for a prolonged period may be invoiced for the work completed and closed.

05Revisions and approval

The number of rounds of changes included is the number stated in your quote. Changes requested after a stage has been signed off, or after the site is live, are new work.

Approval of a design or a page means approval of what is in front of you, including the text on it.

06Ownership

On final payment, the client owns the finished site: the code, the content and the domain. Nothing is locked to a platform that has to keep being paid for.

Until final payment is made, everything produced remains the property of Foldscapes and may not be used, published or transferred.

Third-party components, fonts, stock media and plugins stay under their own licences. Foldscapes keeps the right to describe and show the work as part of its own portfolio unless asked in writing not to.

07Things outside the quote

Domain registration, hosting, email, booking systems, payment processors and similar services are bought in the client's own name and paid for by the client. They are set up as part of the work where the quote says so, but their ongoing cost and their own terms are the client's.

Ongoing care is optional, separate, and only in place if it has been agreed.

08Liability

Every reasonable care is taken, and the work is not warranted to be uninterrupted or error-free. Foldscapes is not liable for loss of profit, loss of business, loss of data or any indirect loss, or for failures of third-party services such as hosts, registrars or booking platforms.

Where liability cannot be excluded, it is limited to the total amount paid for the work in question. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

09If you are a consumer

Where you are buying as a consumer rather than for a business, you have statutory rights that these terms do not affect, including the cancellation right described in the Refund Policy. Where a term here conflicts with those rights, those rights apply.

10Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.